Inkpact
Programmatic direct mail for shopify merchants: handwritten notes, postcards, and catalogues
Inkpact provides programmatic direct mail for shopify merchants: handwritten notes, postcards, and catalogues.
Overview
Inkpact sells automated physical mail for brands, including handwritten notes, gifts, postcards, catalogues and lookbooks. Campaigns are triggered from customer data in a CRM or ecommerce platform, or sent from an uploaded customer list. Inkpact handles personalisation, production, fulfilment and delivery, so a merchant does not need separate creative, production and postage suppliers.
- Built for
- Retail and ecommerce brands that send from 100 notes per month upwards and run customer journeys in Shopify, Klaviyo, Ometria or other CRM platforms.
- Pricing
- Volume-based pricing with tiers set with the Inkpact team. It also offers flexible pilot and performance-based commercial models, and says it will match current mailing costs for brands already sending direct mail. No prices are published.
Products
- Handwritten Notes Notes written by hand by Inkpact's scribes, personalised with customer data.
- AI-Scripted Notes Handwritten-style direct mail at larger volume, using AI-powered scripting.
- Programmatic Postcards Postcards triggered automatically from customer behaviour, such as an abandoned basket.
- Gifting Gifts sent to customers at moments such as VIP status or loyalty anniversaries.
- Catalogues & Lookbooks Printed catalogues and editorial lookbooks sent to customers as part of a journey.
Integrations
Buyer notes
- Minimum volume: brands sending from 100 notes per month upwards.
- Setup: most brands are live within 2–4 weeks of kickoff, with an onboarding team running the process.
- Campaigns can run from CRM or ecommerce triggers, or from an uploaded customer list.
- Measurement uses control groups, customer-level purchase data, unique codes or QR codes where appropriate.
From Inkpact's own site and Shopify App Store listings, as of 2026-10-26.
How much does Inkpact cost?
Volume-based pricing with tiers set with the Inkpact team. It also offers flexible pilot and performance-based commercial models, and says it will match current mailing costs for brands already sending direct mail. No prices are published.