IM Digital provides commerce consultancy for ambitious brands. It is based in New York, New York. It is listed on Klaviyo's agency directory at the Elite Master tier, where it lists Strategy & Consulting, Implementation & Onboarding, Technical Development & Design and 5 more services for brands with $30M to over $500M in annual revenue, on Shopify Plus, Magento and Netsuite.
Overview
IM Digital is a commerce consultancy that provides strategy, experience design, engineering, growth marketing, data and analytics, and AI systems services. It also offers four proprietary commerce products. It works with merchants on platform builds and migrations, including Shopify Plus, and on ongoing support through a single team.
- Built for
- The Klaviyo directory lists brands from $30M to over $500M on Shopify Plus, Magento and Netsuite, in retail subscriptions and digital goods, home and electronics, food and beverage, apparel and beauty, and outdoor and automotive; the site also describes Elevate for B2B manufacturers and wholesalers on Shopify Plus.
Products
- Commerce Strategy Analysis and market perspective to decide what to build before design or development starts.
- Experience Design Design of brand look, interaction and connection with customers, from research to design handoff.
- Commerce Engineering Builds the platforms, integrations and systems for commerce and keeps them running.
- Growth Marketing Programs aimed at turning traffic into revenue and first-time buyers into repeat customers.
- Data and Analytics Infrastructure and insight to support decisions.
- Intelligence Systems Builds AI capability for commerce operations.
Integrations
Buyer notes
- TotalCare combines all six practice areas in one ongoing partnership, including platform management, roadmap evolution, conversion optimization and SEO.
- Offices are in New York, NY and Boca Raton, FL.
- Klaviyo directory lists regions served: North America, Latin America and Europe.
- Elevate is described as running natively within Shopify Plus without additional licensing.
From IM Digital's own site and Shopify App Store listings, as of 2026-10-20.
Services
- Platforms
- Shopify Plus, Magento, Netsuite
- Brand size
- $30M - $100M, $100M - $500M, >$500M annual revenue
- Regions
- North America, Latin America, Europe
- Industries
- Retail: Subscriptions & Digital Goods, Retail: Home & Electronics, Retail: Food & Beverage, Retail: Apparel & Beauty, Retail: Outdoor & Automotive
As listed on Klaviyo's agency directory, Elite Master tier, 2026-11-03.
What services does IM Digital offer?
On Klaviyo's agency directory, IM Digital lists Strategy & Consulting, Implementation & Onboarding, Technical Development & Design, Omnichannel Messaging, Data & Analytics, Growth & Acquisition, Customer Service & Support and AI Strategy & Automation. It says it works with brands with $30M to over $500M in annual revenue, in North America, Latin America and Europe. Platforms: Shopify Plus, Magento and Netsuite.