Giga provides AI customer support agents for enterprise chat, voice, and email.
Overview
Giga sells AI agents that handle customer support over email, chat and voice. Teams build agents from policies, knowledge and connected tools, trace metrics back to individual conversations, and test changes to agent behavior with an assistant called Scout.
- Built for
- Giga lists solutions for fintech, banking, technology, retail, telecom, healthcare, freight and logistics, and hospitality companies.
Products
- Agent Canvas Builds multimodal AI support agents.
- Scout Agent-building agent that helps find, draft and test improvements to agents.
- CLI Ships and operates agents from the terminal.
- Browser Agent Runs workflows inside browser-based systems without APIs.
- Event Telemetry Shows where a customer request went wrong.
Buyer notes
- Lists SOC 2 Type II, ISO 42001, ISO 27001 and PCI DSS 4.0.1 compliance.
- Supports email, chat and voice channels.
- Publishes Enterprise Pilot Terms and a Data Processing Addendum.
- Demo is a five-minute session personalized from the work email you enter.
From Giga's own site and Shopify App Store listings, as of 2026-10-26.
Updated 2026-10-20. Method notes and every source: how we count →