Fera

Overview

Fera sells a reviews app for Shopify and other store platforms. It collects text, photo and video reviews from customers by email and SMS, and shows them in review widgets on the storefront. Merchants use it to gather, moderate, reply to and display customer reviews in one place.

Built for

Merchants on Shopify, Wix, BigCommerce, Magento, Big Cartel, Ecwid, Squarespace and custom stores, with plans sized from 200 to 1M orders per month and a demo offered for enterprise needs.

Pricing

Seven monthly tiers: Startup $9, Small $29, Medium $99, Semi-large $199, Large $299, X-Large $599 and Enterprise $999 per month, with lower prices when billed yearly ($7 to $699). Tiers set order, review request and storage limits. Every paid plan includes a free trial.

Products

• ●Fera Reviews app that collects, manages and displays store and product reviews, photos and videos.
• ●SMS Review Request Sends review requests to customers by SMS.
• ●AI Review Moderation Filters spam and low-quality review submissions.
• ●AI Review Replies Generates on-brand draft replies to reviews.
• ●Product Grouping Groups products so reviews can be shared across them.

Integrations

Buyer notes

• Setup is described as install the app, import existing reviews if any, then customize.
• BigCommerce, Magento and custom stores require the Small plan ($29/mo) or above.
• Support is available by live chat, help@fera.ai and +1-888-516-1499.
• A demo store is available, and enterprise buyers can request a demo with the CEO.

From Fera's own site and Shopify App Store listings, as of 2026-10-20.