Essence of Email provides email and SMS retention services for ecommerce. It is listed on Klaviyo's agency directory at the Gold Master tier, where it lists Technical Development & Design, Implementation & Onboarding, Strategy & Consulting and 3 more services for brands with $10M to over $500M in annual revenue, on Shopify, Shopify Plus, BigCommerce, Magento and WooCommerce.
Overview
Essence of Email is an agency that provides email and SMS retention marketing for eCommerce brands. It offers ESP migration, deliverability recovery, and ongoing retention strategy and execution. These services address moving between email platforms, emails landing in spam, and running email and SMS programs.
- Built for
- The Klaviyo partner directory lists brands from $10M to over $500M in revenue on Shopify, Shopify Plus, BigCommerce, Magento and WooCommerce, across retail, subscriptions, B2B and professional services.
Products
- ESP Migration Parallel-run migrations across Klaviyo, Customer.io, HubSpot, Braze and other email platforms.
- Deliverability Recovery Two-phase Find & Fix: a diagnostic audit, then hands-on remediation for emails reaching spam.
- Retention Strategy & Execution Ongoing program covering roadmap, campaigns, flows, creative and QA for email and SMS.
- The Better Creative Sister agency for email template design and campaign creative production.
- Access Audience Marketing project management software for campaign calendar, briefs, QA, analytics and multi-brand management.
Integrations
Buyer notes
- Migrations are described as typically stabilized in 28 days, with 20+ completed.
- The site says the client roster is capped and a principal is involved in every engagement.
- Klaviyo partner since 2016; listed in the Klaviyo directory at Gold Master tier.
- The directory lists regions served as North America and Europe.
From Essence of Email's own site and Shopify App Store listings, as of 2026-10-20.
Services
- Platforms
- Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce
- Brand size
- $10M - $30M, $30M - $100M, $100M - $500M, >$500M annual revenue
- Regions
- North America, Europe
- Industries
- Retail: Subscriptions & Digital Goods, Retail: Home & Electronics, Retail: Food & Beverage, Retail: Apparel & Beauty, B2B & Professional Services, Retail: Outdoor & Automotive
As listed on Klaviyo's agency directory, Gold Master tier, 2026-11-03.
What services does Essence of Email offer?
On Klaviyo's agency directory, Essence of Email lists Technical Development & Design, Implementation & Onboarding, Strategy & Consulting, Data & Analytics, AI Strategy & Automation and Omnichannel Messaging. It says it works with brands with $10M to over $500M in annual revenue, in North America and Europe. Platforms: Shopify, Shopify Plus, BigCommerce, Magento and WooCommerce.