216digital

Overview

216digital is a web accessibility, eCommerce development and marketing firm in Twinsburg, Ohio, founded in 1999. For Shopify merchants it audits and remediates storefront code for WCAG 2.1/2.2 AA issues, responds to ADA demand letters and lawsuits, and monitors for regressions. It also builds and migrates storefronts and runs SEO and paid advertising.

For Shopify brands

• ●Fixes accessibility barriers in the Shopify theme code itself rather than adding an overlay, covering variant pickers, drawer carts, and app-injected markup.
• ●Provides an audit of what a demand letter or complaint alleges, remediation of real barriers, and before-and-after scan reports and screen reader videos for the brand's attorney.
• ●Trains the staff who edit the theme and publish products, then monitors the store for regressions after theme updates or new apps.

How it works

An engagement starts with automated scans against WCAG 2.2 success criteria plus a hand audit of collection pages, product pages, drawer cart, search and account, including installed apps. 216digital then makes the fixes in the theme code or gives the brand's developers a prioritised list. Role-based training follows, then a11y.Radar monitoring.

Built for

Online stores on Shopify, BigCommerce, WooCommerce and Miva, including businesses that have received an ADA demand letter or lawsuit and those wanting to reduce that risk.

Products

• ●Demand Letter Response Attorney-ready audit of a complaint, remediation of real barriers, and documented evidence for counsel.
• ●ADA Risk Mitigation Fixes the barriers that draw demand letters, before a letter arrives.
• ●WCAG & Section 508 Remediation toward WCAG 2.1/2.2 AA, Title II and Section 508 conformance.
• ●a11y.Radar Scheduled re-scans that report accessibility regressions after fixes.
• ●Web Accessibility Training Role-based training for the team that edits the site.
• ●eCommerce Development Design, build and platform migration for Shopify, BigCommerce, WooCommerce and Miva stores.

Integrations

Buyer notes

• Nine-person team based in Twinsburg, Ohio; accessibility work is done remotely.
• Checkout on Shopify is controlled by Shopify, so 216digital remediates the storefront and documents the checkout limits.
• Cannot guarantee ADA compliance or prevent demand letters; no ADA certification exists.
• Free briefing and scan offered with no obligation; brands with a demand letter are advised to involve their attorney first.

From 216digital's own site and Shopify App Store listings, as of 2026-10-30.