Tidio puts a live chat widget plus the Lyro ai agent on your Shopify store to answer routine support questions and engage browsing shoppers. Fits smb brands where a small support team is buried in order status, shipping, and returns tickets, and where chat could be recovering visitors who currently bounce.
What Tidio does for Shopify brands
- Lyro ai handles order status, shipping, returns & product questions without a human
- Cuts support labor cost by deflecting routine tickets from the queue
- Proactive chat & ai recommendations engage browsing visitors before they bounce
- Converts a slice of would-be bounces into buyers via chat-attributed revenue
