Onepilot is outsourced customer support that blends human agents with ai, billed per ticket from ~$1.50. Good fit for Shopify brands whose in-house cx team is buried in repetitive tickets or whose ticket volume spikes faster than headcount can keep up.
What Onepilot does for Shopify brands
- Per-ticket pricing from ~$1.50 cuts cost vs fully loaded in-house agents
- Faster first response & consistent quality reduce frustrated one-time buyers
- Human + ai handling absorbs volume spikes without new hires
