Ada

Enterprise AI customer service platform with autonomous agents across chat, voice, and email

Ada runs autonomous ai agents that handle customer support across chat, voice, and email, resolving order status, returns, and account questions without a human. Built for higher-volume brands (think 300k+ conversations a year) where ticket load is heavy enough that deflection actually moves the cost line.

What Ada does for Shopify brands

Autonomous ai resolves routine tickets (orders, returns, FAQs) end to end, cutting labor cost
Agent assist auto-drafts replies & runs SOP lookups so humans close cases faster
Proactive chat, WhatsApp & in-app agents convert browsing visitors into buyers

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