Chargemont catches Shopify chargebacks before they post by intercepting bank disputes through alert networks, then represents the ones that slip through to recover funds. Best fit for brands with chargeback rates above 0.3%, or any merchant near the 0.9% Mastercard VAMP or 1% Visa thresholds where processor monitoring kicks in.
What Chargemont does for Shopify brands
- Pre-chargeback alerts refund disputes before banks formalize them, avoiding processor fees
- Keeps chargeback ratio below card network thresholds that trigger costly monitoring programs
- Representment team fights remaining disputes to recover full transaction amount
- Performance-based 25% fee on wins, no monthly retainer
